CVE-2024-57727
Act now ● On CISA KEV — actively exploited used in ransomware
Actively exploited — on the CISA KEV list.
CVSS base
7.5
HIGH
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
EPSS — probability of exploitation (30 days)
95.2%
99.9th percentile
CISA KEV
Listed
Added 2025-02-13 · patch by 2025-03-06
Weakness / dates
CWE-22
Published 2025-01-15 · modified 2026-08-04
CVSS breakdown
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
| Attack Vector | N | Network |
| Attack Complexity | L | Low |
| Privileges Required | N | None |
| User Interaction | N | None |
| Scope | U | Unchanged |
| Confidentiality | H | High |
| Integrity | N | None |
| Availability | N | None |
Timeline
- 2025-01-15 — Published (NVD)
- 2025-02-13 — Added to CISA KEV (actively exploited)
- 2025-03-06 — CISA patch-by deadline
- 2026-08-04 — Last modified (NVD)
Description
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Affected
References
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727